Frequently asked questions

Rydze is a real-time carpooling platform that connects drivers who are already going somewhere with riders heading the same direction. Drivers pick up people along their existing route and receive a $3.00 contribution per rider. Riders pay a flat $3.75 per ride. It’s not a taxi service and not a gig job — it’s people sharing the trips they were already taking.

Rydze launches in Montréal in 2026. We're in pre-launch — adding your email to the waitlist is the best way to be notified the day it goes live.

Montréal first. Three launch corridors: intercity commuting, South Shore → downtown, and North Shore → downtown. Other Canadian cities will follow as driver coverage grows.

Three things. Price: flat $3.75, no surge, no per-kilometre math. Driver intent: Rydze drivers are going somewhere already and pick up riders along the way — they're not driving for hire. Trip type: Rydze is built for short, predictable, repeating commutes — not airport runs or one-off trips.

Yes. Rydze operates as a carpooling platform under Quebec's cost-sharing rules (like Communauto, Poparide, BlaBlaCar). Drivers are not commercial operators. They share costs with passengers going the same way. Rydze does not classify as a transportation service under Quebec's taxi legislation because drivers do not earn a profit — the $3.00 contribution per rider covers a fraction of operating costs.

$3.75 flat per ride at launch in Canada. Same price during rush hour, weekends, holidays. Same price for a short trip or a long one. The contribution is locked at booking — what you see is what you pay.

Open the app, enter where you’re going. Rydze matches you in real time with drivers whose existing route passes near your pickup and drop-off. Once a driver accepts your request, you see their car, rating, and live ETA.

Rydze works best in dense corridors with predictable commute patterns. At launch, that means the South Shore → Downtown and North Shore → Downtown flows during morning and afternoon rush hours. Outside those times and corridors, matches will be slower until driver coverage grows. We're transparent about that.

Yes. Drivers complete identity verification (KYC) through a third-party verification service before they can accept trips. They must also verify their email and phone number. Rider ratings are visible on every driver profile. Background checks and additional safety features arrive in V2.

Payment is automatic and handled by Stripe. You add a payment method when you sign up, and the $3.75 is charged when the trip completes. No tipping, no in-car cash, no per-kilometre surprises.

Every driver completes identity verification before their first trip. The driver’s name, photo, vehicle, and rating are visible before you book. You can rate every trip, and drivers with low ratings are removed. Learn more about our safety measures.

$3.00 per rider per trip. With three riders per trip and two trips per day, five days a week, forty weeks a year, that adds up to roughly $3,600/year. See the full earnings breakdown — enough to cover gas, insurance, and part of a car payment from trips you were already making.

Quebec carpooling cost-sharing falls under your existing personal auto insurance because you're not earning a profit and you're driving along your normal route. Rydze recommends notifying your insurance provider that you're carpooling, but no commercial endorsement is required. Drivers who want extra coverage can purchase optional rideshare insurance from providers like Intact or Belairdirect.

No commercial license required because you're not operating a taxi service. The $3.00 per rider is a cost-sharing contribution, not commercial income, and Revenu Québec generally does not consider casual cost-sharing under the cost of operating the vehicle to be taxable. You should still consult a tax professional for your specific situation.